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Asked Questions

This comprehensive repository serves as a go-to resource to address inquiries about our products, services, policies, and more. We understand the value of clear communication, and this collection aims to offer swift resolutions and detailed explanations, empowering our customers with the information they seek.

Bulk SMS refers to the sending of large volumes of text messages to a predetermined group of recipients. It works by utilizing specialized software or services that enable the simultaneous distribution of messages to multiple recipients, typically for purposes such as marketing, alerts, or notifications.

Sender ID Matching refers to the ability to customize the sender identification information when sending messages, such as in Bulk SMS. It is important for branding and building trust, allowing businesses to display a recognizable sender name or number. This enhances the legitimacy of messages and fosters a sense of security and familiarity among recipients.

Short Code messaging involves the use of short numerical codes (usually 5-6 digits) for sending and receiving messages. It is often used for specific campaigns, promotions, or interactive services. Bulk SMS, on the other hand, typically involves sending a large number of messages to a predefined group of recipients and is commonly used for marketing or informational purposes.

USSD services find applications in various scenarios, including mobile banking, balance inquiries, prepaid mobile services, surveys, and interactive campaigns. Its real-time, session-based communication makes it ideal for applications that require immediate user interaction.

Sender ID Matching allows businesses to customize the sender information when sending messages, providing a branded and recognizable identity. This customization enhances the trustworthiness of messages, reduces the likelihood of being marked as spam, and fosters a more engaging and authentic communication experience.

Yes, regulatory considerations vary by region and may include guidelines on message content, user consent, and data privacy. It is crucial for businesses to adhere to these regulations to avoid legal issues and ensure a positive user experience.

Yes, Short Codes can be used internationally, but the availability and regulations may vary by country. Businesses should work with local telecommunication authorities to ensure compliance and proper use of Short Codes in different regions.

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